Shree Mahalaxmi Steel Industries is committed to delivering every order with care, accuracy, and within agreed timelines. As a manufacturer of industrial storage solutions, our dispatch and delivery process is tailored to the nature of heavy, custom-fabricated products.
All orders go through a confirmation process before production or dispatch begins. For standard products, processing begins once full payment or a confirmed advance is received. For custom or project-based orders, production starts only after finalisation of specifications and payment terms in writing.
Freight charges, if applicable, are calculated based on product weight, dimensions, and the delivery destination within India. Any applicable charges will be clearly communicated before order confirmation. For certain locations or large project deliveries, freight will be quoted separately.
We supply and deliver our products across all major cities and industrial zones in India. Our logistics partners handle transportation from our manufacturing facility in Greater Noida to your site.
While we take every precaution to meet committed timelines, delays caused by transport disruptions, labour strikes, natural calamities, or other circumstances beyond our control may occasionally occur. In such situations, we will notify you at the earliest and provide a revised delivery schedule.
Once your order is dispatched, our team will share dispatch details via email or phone.
Note: All prices listed on our website are in Indian Rupees (INR). Delivery terms for B2B and project orders are confirmed separately in writing at the time of purchase.
For shipment status enquiries: +91-9810466777 | sales@shreemahalaxmisteel.com
At Shree Mahalaxmi Steel Industries, we manufacture our products to the highest quality standards. We stand behind the quality of every product we supply. Please read our returns and refund policy carefully before placing an order.
Returns are accepted only under the following circumstances:
Contact our team within 7 days of delivery at sales@shreemahalaxmisteel.com or call +91-9810466777.
Provide your order number, a clear description of the issue, and supporting photographs. Our quality team will review the claim and respond within 3 working days with next steps.
Once a return is approved and the product is received and inspected at our facility, refunds will be processed within 7–10 working days. Refunds are issued via the original payment channel or by bank transfer as mutually agreed.
Where a defective or incorrect product is confirmed, we will arrange a replacement at no additional cost. Replacement timelines depend on product type and manufacturing requirements and will be communicated upon approval.
Orders may be cancelled without penalty within 24 hours of placement. Post that, cancellations for standard products may attract a handling fee. For custom or fabricated orders already in production, cancellations will be subject to costs incurred up to that point.
For return or cancellation requests: sales@shreemahalaxmisteel.com | +91-9810466777
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@shreemahalaxmisteel.com or mailing us at: Khasra No. 76, Ranholla Industrial Area Nangloi, New Delhi - 110041, India.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Questions and Contact Information: If you would like to access, correct, amend or delete any personal information we have about you, contact our Privacy Compliance Officer at sales@shreemahalaxmisteel.com or by mail at Shree Mahalaxmi Steel Industries [Re: Director], Khasra No. 76, Ranholla Industrial Area Nangloi, New Delhi - 110041, India.
By accessing our website, requesting a quotation, or placing an order with Shree Mahalaxmi Steel Industries, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.
All storage rack systems, mezzanine floors, and related products manufactured and supplied by Shree Mahalaxmi Steel Industries are intended for industrial and commercial use only. Buyers are responsible for ensuring products are used lawfully and within their rated load capacities as specified in the product documentation.
Payment terms are agreed at the time of order and may include an advance payment prior to production commencement. For project-based orders, milestone payments may apply as specified in the purchase agreement. All payments must be completed per the terms agreed before delivery or handover.
We strive to deliver within committed timelines. Where installation services are included in the scope of supply, our trained personnel will carry out the work as per agreed schedules. Customers are responsible for ensuring site readiness prior to the agreed installation date.
Our products are covered against manufacturing defects as communicated at the time of purchase. The warranty does not extend to damage arising from misuse, overloading, unauthorised modifications, or inadequate maintenance.
Shree Mahalaxmi Steel Industries shall not be liable for any indirect, incidental, or consequential loss arising from the use of our products or services, beyond the value of the transaction in question.
Shree Mahalaxmi Steel Industries
Khasra No. 76, Ranholla Industrial Area Nangloi, New Delhi - 110041, India
📞 +91-9810466777 | ✉ sales@shreemahalaxmisteel.com | 🌐 www.shreemahalaxmisteel.com
Copyright © 2026 Shree Mahalaxmi Steel Industries | All Rights Reserved. Website Designed & SEO By Webclick® Digital Pvt. Ltd. Website Designing Company India